Blog Archives

Introducing a brand new application for Business Users – The Manage Workspace

We’re very excited to announce the release of a brand new application for business users, built and optimized for the work you do in the community every day! The Manage Workspace, the first of several workspaces we’re adding to the

Posted in General, Moderation, Product Updates

Moderation Tools: Closing Topics

Here at Get Satisfaction we believe that companies should have honest and direct conversations with customers. We built our product around the company customer pact, to encourage people to engage in an open way to discuss the good, the bad

Posted in Moderation, Product Updates

Give Trolls a Time-Out using Participation Suspension

At Get Satisfaction, we believe in organizations engaging in open and productive conversations with and between their customers where all voices get to be heard.  We recognize that there are times, however, when some of those voices turn towards unproductive,

Posted in General, Moderation, Product Updates

Improved Control of Community Participation with Controlled Access

One of the great things about Get Satisfaction’s public communities is that they are discoverable by both your current as well as prospective customers.  The conversations and interactions that happen in your community are a great window into the experience

Posted in General, Moderation, Product Updates
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