Blog Archives

Three New Languages Supported – Danish, Finnish, and Norwegian

We’re happy to announce that you can now setup communities to engage in productive conversations with your customers in three new languages — Danish, Finnish, and Norwegian! For plans that include language support, you can now choose one of these new

Posted in General, Product Updates

Updated Topics API

Get Satisfaction is happy to announce an update to the Topics API endpoint. With this update topic moderation status and social source data is returned by the API. Moderation & Curation Actions Community Managers are encouraged to regularly perform moderation

Posted in API, Product Updates

Enhancements to our HootSuite Integration

This summer, Get Satisfaction released two important integrations: a new Yammer integration and an enhanced HootSuite integration. The newest Get Satisfaction/HootSuite integration allows you as a community manager to monitor and moderate your communities within a HootSuite stream, alongside of

Posted in General, Integrations, Product Updates

Get Satisfaction Engage, Our New Widget Architecture is Here!

We are thrilled to announce that our Get Satisfaction Engage widgets are now available to our customers across all plan types ranging from Basic to Enterprise. We listened to feedback from our customers over the past month while the product has been

Posted in General, Product Updates

New Community Stats

We have some exciting additions to our Stats page that we hope will bring you more insight into what’s going on with your community. New Replies and Comments As any community manager will tell you, users tend to interact with

Posted in General, Product Updates
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