Blog Archives

Enhancements to our HootSuite Integration

This summer, Get Satisfaction released two important integrations: a new Yammer integration and an enhanced HootSuite integration. The newest Get Satisfaction/HootSuite integration allows you as a community manager to monitor and moderate your communities within a HootSuite stream, alongside of

Posted in General, Integrations, Product Updates

Our Salesforce Integration Just Got Even Better: Full Content Syncing and More

We’re happy to announce some great improvements to our Salesforce integration today that make maintaining, administering, and using your integration even easier and more hassle-free than before. The new release includes improved data synchronization features, activity timestamps that allow you

Posted in General, Integrations

Improvements to Our Salesforce Integration

If you use our Salesforce integration, you’ll be happy to hear that we released some important changes to the way the integration works today to make it easier to setup and maintain. Improved Authorization Setup If you are setting up

Posted in General, Integrations, Product Updates

Security Enhancements for GetSatisfaction Communities

tl;dr (“too long; don’t read”, or, The Executive Summary) To better protect your community data, we’ve enabled industry-standard SSL security for all GetSatisfaction communities except those that use Domain Aliasing. If your community uses Domain Aliasing, we’ve got a solution

Posted in General, Integrations, Product Updates

Product Webcast: Get Satisfaction for JIRA

We recently held a webcast to introduce our new integration with the JIRA issue and project management solution.  If you missed it, you can watch it again here: As mentioned in the webcast, we’re still in a private beta of

Posted in General, Integrations, Product Updates
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